We visit this store frequently. Food is always good. Used the men's room today for the first time. I was totally disgusted. I will not return to this store until they start cleaning properly. We left immediately. I seriously believe it has been days since it was cleaned. The urinal had mildew and was full and didn't flush. The stall was just as bad. The room smelled horrible.
The staff is usually either on point or kinda awkward. I've found that when you make your wants/expectations clear (and treat the staff like their human beings) they do great by you and get your food correct and out to you quick. The only time this didn't happen was when there was some other big catering order mistake, afterwards they couldn't stop throwing coupons at me and the other patrons to make up for it.
We sat for 20 minutes waiting for food that was never cooked. When we asked, they said they didn't know what happened, but they would start cooking it. 10 minutes later, they still had not begun cooking our food. We asked for our money back and left. No one apologized, nor did the manager come out to address us. All they could say is "I don't know" when we asked what happened. Overall, a rotten experience.
I've been hearing about this place for years and I finally went. Great food but the staff was a handful of 20-somethings who were all either impolite or awkward.
Wonderful tasting fresh food! Their pico de gallo is amazing!
Baja Fresh Mexican Grill is a US Restaurant based in Vancouver, Washington. Baja Fresh Mexican Grill is located at 7801 NE Hwy 99, Vancouver, WA 98665, USA.
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