the clerk was unhelpful. I tried yo explain my problem and she kept saying you have to tell me what's wrong or I can't help
Worst service iv had in awhile. Was in to get another phone due to mine being cracked. After spending hours on trying to be sold unlimited data. I was able to get the phone that i wanted. At the very end they brought up a deal with a free smart watch. They DID NOT list any activation fee's and even noted that it was the 300$(S3) watch but was actually the 200$ watch(S2). Later found out that my bill was 50 $ and some change more due to these activation fees, FOR A FREE WATCH.... Also had to pay the 10$ service charge which I was ok with. Tried to talk to the manager Susan who was very friendly when I came in to get a new phone but wasn't as friendly when I called about the activation fee.... Nothing got resolved stated that I had to call atat and they had nothing to do with credits or helping with the bill since there just an authorized dealer. Moral of the story don't go here unless you want to be sold something that your not getting and find that your bill a month is way more then what was discussed.
Thanks for your time and GL.
Multiple billing problems from the time my account was created. The store associate changed the plan I subscribed to without my knowledge resulting in the loss of discount incentives and free HBO. I feel like I am being beat into submission. I have made 3 return trips to this location and my account is still screwed up.
Went it very frustrated because I felt like I was over paying for 2 phones and I had to wait about 45 minutes. But the manager Susan saved me overall almost $450 a month! Was friendly and very patient with me since I don't know anything about phones and answered every question I had about my phone and upcoming bill. The wait was worth it and this is now the only at&t store that i' ll go too!
I told e I ws frustrated and couldn't be more "clear"she then told me to leave the store or she would have the police remove me. will never go there again. w ent yo van mall store told them what my issue was they fixed it within 3 min. Do Not Go here
Go to a different At&T store, this one is horrible. Switched my prepaid plan to a 2 year contract when I requested a hotspot. The customer service representative told me it would be an extra $20 a month. I didn't even know the account type was switched until I got a bill for $260. Normally I paid $45 a month.
At T is a US Electronics Store based in Vancouver, Washington. At T is located at 7720 NE Hwy 99, Vancouver, WA 98665, USA.
Please contact with At T using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find At T opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Electronics Store in Vancouver