My experience with all of the Sprint stores in the area has been horrible!!! We paid $200 at a separate phone store we were referred to by Sprint to get my phone fixed that had suddenly shut down, and when it was up an running Sprint held on to my sim card while it was getting fixed at the separate store and lost it. Ever since they had switched the sim card they lost with another one, my phone never connects to the service we have been paying for ever since last November! We have taken it in dozens of different times, to different stores to get the service we have been PAYING for and not receiving, PLUS the amount we payed to get it 'fixed' and they have done nothing to help or undo the damage to my phone they caused. My phone has received no water damage, no damage to the screen or body, basically nothing that was my own doing has damaged the phone, and yet still, no service. Horrible. Never sign a contract with Sprint, they decided long ago, that as long as you're guaranteed to pay each month, it doesn't matter if you're not even getting what your paying for as long as they don't have to deal with it. They are terrible to their costumers. And my Samsung Galaxy S6 was shutting off every time connected to service, and now it wont turn on at all once again.
Excellent Service! They went out of their way to help my 70 year old mother not only pick a phone, but how to work everything she wanted. Cat was fantastic! She spent an extra hour ensuring everything transferred and all her social media apps were where she wanted them.
Wonderful customer service! Helpful, friendly not pushy.
Great experience went in and they greeted me at the door and made sure I knew I was noticed. They weren't pushy and had great deals on phones and service plans. Mathew and Michelle made my experience well worth the trip and I'll be recommending them to my friends and family.
Staff is uneducated. I explained that i wanted to buy a phone outright for my grandmother's birthday they informed me I cannot do that with out being an authorized user. So ok turn away my busness. Thats fine, but my grandma is really hard to shop for & I had a plan. So I went to the sprint store on Minihaha & Andreason. They sold me a phone no problem.
Sprint Store is a US Electronics Store based in Vancouver, Washington. Sprint Store is located at 310 NE 78th St Suite 107, Vancouver, WA 98665, USA.
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