Henderson and Daughter are fabulous!! Trudy came and gave us an estimate and couldn't have been more friendly, but not pushy. Harvey came soon after to check the measurements and then ordered the doors. Jeff and Kyle came several weeks later; actually today, and installed our gorgeous new doors!! We are so happy and highly recommend Henderson & Daughter for a great buying experience.
I'm still waiting....................
Henderson & Daughter replaced the final 3 old aluminum windows on my home. I called them because of the positive reviews. Thea & Mike showed up on time for the initial estimate. They measured the windows and calculated the cost which was very reasonable. The next day another person came and measured the windows again. I got a call when the windows were ordered and given a time and day for installation. The installers showed up on time doing a very professional job. They cleaned up after themselves and hauled away all the mess. I was contacted just a few days later to see if I was a happy customer. I am a happy customer and highly recommend this company. Great customer service with friendly people who always kept me in the know regarding schedules for my window install. Great company and people to work with.
I have been after them for several years about the screens, which let the bugs, even the ones that look like stink bugs walk right in, even mice can get into the patio screen and into the house...critters and bugs belong outside where God intended!! After MANY CALLS a guy shows up and he must have thought he was talking to an idiot because he said an adjustment is all they need!! Get this one, he put little buttons under the screen in the kitchen, (looked like they came from the dollar tree!! I asked How's that to help? He replied with it will help close the gap on top). I called again , another guy came over, said they were not made right and they would remake them, as they all needed to be larger and were made to thin. When replaced, he forgot the tall bathroom ones, to my surprise they were the same size!! LONG STORY SHORT, the last guy said they were absolutely wrong in size and thickness and would be replaced. OH YEAH, I WENT TO THE SHOWROOM THE LAST TIME AND WAS VERY ANGRY TO SAY THE LEAST,! ...I told him if the company didn't want a bad review this needs to be handled ASAP...That was a couple months ago and still no screens, so here's the review. I hope everyone reads this before purchasing anything from this company..
Once they got their money, customer service went down the drain.....that's the only way I can put it nicely!!
I had heard the radio ads for Henderson and Daughter for some time and knew that when it came time to needing their services I would contact them. My husband and I went to their showroom in Vancouver, WA where we met Trudy who later came to our home to show us several choices in French doors and did the initial measurements. The installers showed up on time, were courteous and very efficient. Upon completion of the job, they also cleaned up the work area, which impressed me as I am very fussy. A few months later, we had them back out to install our second French door. Would highly recommend Henderson and Daughter to anyone looking for quality, professionalism and excellent customer service.
The salesman Paul was amazing and very responsive and answered all our questions. The crew that showed up was amazing and very helpful. The windows look great and they just did an amazing job. Josh as crew leader was great.
Oh yeah, the patio sliders have a black rubber strip on the end and for some reason on the top and bottom it was cut off....THAT'S NUTS, NO WONDER ALL THE CREEPIES COULD COME IN UNINVITED!!!
My mother had all windows,patio doors and of course screens installed from this company. They were very nice and it looked like a great job and it should have been, since it cost her over 15,000.00!!
Henderson Daughter Windows is a US General Contractor based in Vancouver, Washington. Henderson Daughter Windows is located at 11819 NE Hwy 99 # A, Vancouver, WA 98686, USA.
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