Very dissappointed with ManorCare. My mom was there a couple of years ago and the place was great. I don't know what happened between then and now. But heres the list of complaints. It took over two days for her to get her blood pressure meds. The first day she arrived I gave them her list of meds. Actually 3 days later they still don't have it right. The food is worse than bad. I hate to say it but I had better in jail. And it is always cold. Also for whatever reason they seem to be very short handed as it is a rare occassion that a cna or nurse is available when you need on. The one thing good I will say, the nurses and CNA s are very kind and seem good hearted. Can't blame them for there not being enough of them. But how good can it be for someone trying to recover when they have to wait hours to relieve themselve. Or a patient goes days without an incision being checked or a bandage changed. Avamere seems to be much better staffed and the food is good and hot. And when you call for help there is someone is there emnediately.
My grandmother was in here for therapy after she fell. They treated her very well and were very accommodating. Much better than many of the corporate homes in the area.
It does help to stay in close touch with your friend or relative after they're admitted. Visits allow you to see how things actually are, and draw attention to any areas that need improvement. To its credit, Manorcare was responsive on those relatively rare occasions.
I'm only giving this place one star because I have too. They truly don't deserve that much. As a previous employee I am rating the facility as a place for employment. I suggest for future CNA's to avoid this workplace. I did my clinical practice there, it seemed amazing but once I was employed it was entirely different. Management was speedy. The administrator is very rude and condescending. Management falsely cares. This is a complaint from multiple employees. I have close friends that are not getting paid the agreed upon amount. She was hired on as PRN and supposed to be paid 13.25. She is in as part-time and paid 12.43 and is still working as a PRN employee. She has confronted them multiple times and called for help from state support. There has been no justice and legally she can lose her job. Reimbursements are not paid as they promise. They stall and hold onto papers hoping you'll forget about it. The work isn't bad, the facility looks and seems nice but it's truly very upsetting that there is so much corruption. The only person that truly seems to care about the health care system is Dave the nurse administrator. He seems to truly want change but doesnt have the power to do it or the eyes to see everything that happens. Ben Young seemed nice at first. He is truly the opposite. He talks down to you, calls everyone "buddy" and avoids the real problems. I don't recommend this work place.
I don't question the negative reviews here. I think that any facility like this is liable to have some horror stories. Part of that is just in the nature of the situation. Having read a sample of those stories, it was hard for us to decide where he should be. The family is very happy to have picked Manorcare.
My 93 year old father was recently here for six weeks to build back his strength after becoming exhausted with a bad cold. He really got good care - especially with the physical, occupational, and speech therapy, which were outstanding. The staff from top to bottom was, generally speaking, efficient and kind. I don't really have any complaints.
DO NOT TAKE ANYONE TO THIS PLACE!!! They don't even deserve 1 star. I have had 2 grandmothers stay here in the last 2 years. The first fell and was on the floor for one hour and 25 minutes before she was helped. The second is 85 years old and was given 2 medicines that should not have been used in conjunction with one another and was heavily sedated because of it. She was then transferred to the hospital where they had to do extensive testing. This place should be shut down for negligence and malpractice. I will tell every one I know to avoid this place at all costs.
Manorcare Health Services Salmon Creek is a US Health facility based in Vancouver, Washington. Manorcare Health Services Salmon Creek is located at 2811 NE 139th St, Vancouver, WA 98686, USA.
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