This place is great. All councilors are nice and they care about your sobriety. Great place a+++++(+
This place likes to believe they are worth FAR more than they are. Here's the 411. The executive director has NO experience. He even allowed his CASAC to lapse. The counselors do their best, but the place is there to make money, and the people that truly wanted to help have all gone. They lose nurses and staff CONSTANTLY. 4 different new counselors in a year and 2 quit. The entire 5 experienced front staff have quit, including Lisa, who the place was LUCKY TO HAVE AND SHOULD HAVE DONE RIGHT BY HER AND DONE WHATEVER WAS NECESSARY TO KEEP HER BECAUSE THE PLACE IS GOING TO NOW FALL APART. OH! Don't bother trying to intake on any day but a Friday BC they only have a doctor there once a week. The last doc quit and good riddance, considering she contacted people's doctors with NO HIPAA RELEASE! (AND WAS ALLOWED TO GET AWAY WITH IT EVEN THOUGH SHE WAS JUST ANOTHER EMPLOYEE, SHE DIDNT RUN THE PLACE BUT ACTED LIKE SHE DID). The expense is completely unjustified when it comes to their awful inefficiency, lack of staff that the clinic director is DIRECTLY RESPONSIBLE FOR HIRING. BUT since he can't seem to even keep his door open when the place is packed and only one nurse is on staff it's doubtful to change anytime soon. The counselors sometimes have no choice but to leave, they can't afford to stay! The pay is so off what is expected, they can't seem to keep them for more than a few months except for 2. They just hired a 3rd and 4th so who knows now? If they lose any more, then the place is done. To pay so much for such horrific service is already maddening. To wait over an hour and sometimes longer, when other clinics literally have you in and out (especially when you have been clean a long time and get take home doses) in 5 minutes, is a very big tell that the director needs to get it together and start working for the people who pay his salary, the patients.To then do stupid things like putting a patient on an intense and fast financial detox is medical abandonment over payment. And sometimes a person only needs an extra day beyond the 5 graced days, paychecks don't necessarily coincide with the 1st and 15th of the month. But they will reduce their dose by 10% a day til they pay. That is just telling someone that they do not care so go screw up your treatment and use til you can raise that 202.50 every 2 weeks. If patients could change they would but CTC owns almost all the clinics in this area and in Portland. Portland has one other but it is is too far to get to before work and has been shut down by OSHA a few times.. Speaking of the regulatory body that oversees all clinics: GET YOUR ACT TOGETHER VTS, or does OSHA need a phone call? See all walks of life can make a mistake and need treatment. An accident, a fall, a genetic condition, a broken back, falling off a balcony, they can all end up with you in treatment because doctors forget the whole physical dependence thing and insist instead on the word addiction, even when misused. It is a mistake to think that just BC someone is in treatment that they are a dirtbag. Very much the opposite is true. So it would be wise to stop screwing with people who know who your regulatory authority happens to be, and even wiser to start complying with OSHA standards. ProTip: Try paying your staff team the EXPECTED wage for their job, and maybe they will stick around longer than a few months. Again Mr. Director: GET IT TOGETHER.
The methadone clinic is amazing, hands down it's helped me with my pain so much I'm literally shocked. The only problem I have with this clinic is that; the early bird schedule, for people to get their doses before 6am because they need to be at work before or at 6am, is a complete mess. There are to many times in the morning that we are told that "we are down to just one nurse" this is a frequent problem that a nurse is missing or late. I cannot stress to you how important being on time is for my job; let alone everyone else who took the time to inform there supervisor of this private matter, get a letter written signed and turned so we can get our medication and be at work on time. But lately this hasn't been the case. It's really upsetting that these nurses are arriving late all the time. I am paying for this treatment, I am taking the time to work on my self and get things in order and it makes it very hard when there's medical staff late to work thus making the dispensing of medicine slower, making me late to work. Being a young adult, I know I have to work at the bottom of the totem pole at my job and/or anything that I just start I have to work to gain more responsibility , but I just wish these nurses respected the fact they deal with patients and that they are on time to their responsibilities. It's very upsetting to sit in a line for 30 mins then just 5 mins all because someone is to tired to get up for work.
Vancouver Treatment Solutions is a US Health facility based in Vancouver, Washington. Vancouver Treatment Solutions is located at 2009 NE 117th St #101, Vancouver, WA 98686, USA.
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